Important: Surgery Training Shutdown Thursday 14th May 2026
Helix Medical Centre will be closed from 1.30pm for mandatory training on Thursday 14th May 2026. If you have a medical emergency during this period, Herts Urgent Care NHS call handlers will do their best to assist.
Please call NHS111. Our answer phone will also provide patients with relevant details – 01279 594450.
Phone lines reopen at 5.30pm for any queries, however our reception desk may be closed. Normal service will resume from 8.00am the following day.
Contact Us Online Via accuRx
For non-urgent requests, please use accuRx, the information you provide will be reviewed by our clinical team who aim to respond within 2 working days.
For urgent requests, please call our reception team on 01279 594450.
Access accuRx
You and your general practice
You and your general practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.
Read our Patient Charter here.
AI-Powered Medical Scribe
Please view link below for further information on how our clinicians use artificial intelligence tools within patient consultations:
Anima AI - Guide for patients
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