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Urgent advice: Important Patient Notice: Ebola Virus Disease (EVD)

The World Health Organization (WHO) has declared the current Ebola outbreaks in Uganda and the Democratic Republic of the Congo (DRC) a Public Health Emergency of International Concern.

The risk to the UK public remains low. However, to help protect patients and staff, we ask anyone who has recently travelled to affected areas and is feeling unwell not to attend the surgery in person.

More information here

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Helix Medical Centre

Contact Us Online Via accuRx

For non-urgent requests, please use accuRx, the information you provide will be reviewed by our clinical team who aim to respond within 2 working days.

For urgent requests, please call our reception team on 01279 594450.

Access accuRx

You and your general practice

You and your general practice is a national guide on what you can expect from your GP surgery.  It also explains what you can do to get the best from the NHS.

Read our Patient Charter here.

 

AI-Powered Medical Scribe

Please view link below for further information on how our clinicians use artificial intelligence tools within patient consultations:

Anima AI - Guide for patients

Last Updated 21 Feb 2026

  • Friends and Family TestYour feedback helps us to review our service

Contact Details

Helix Medical Centre

  • Telephone 01279 594450
  • Out of Hours NHS111

Practice News

  • 09Jun 2026

    Ebola Virus Disease

    The World Health Organization (WHO) has declared the current Ebola outbreaks in Uganda and the Democratic Republic of the Congo (DRC) a Public Health Emergency of International Concern.

  • 22Apr 2026

    Young Carers Offer

    From 1 April 2026, Hertfordshire County Council is proud to be delivering young carers support in-house, bringing this vital service fully within council provision as the contract with Carers in Hertfordshire came to an end.

  • 01Apr 2026

    New Blood Testing Clinic

    Opening 27 April 2026

Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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Helix Medical Centre

Herts And Essex Hospital, Cavell Drive, Haymeads Lane , Bishop's Stortford, Hertfordshire, CM23 5JH

  • 01279 594450
© Neighbourhood Direct Ltd  2026
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Local Services
Ultrasound
Scanning
Osteopathy
Residential/
Nursing Care