If you’re child or young person in a mental health crisis, the NHS and our local hospitals are really busy at the moment, so if you’re experiencing a mental health crisis, the quickest way to get help at any time of the day or night is to call the freephone number: 0800 6444 101, or call NHS 111 and select option 2 for mental health services.
In the case of serious illness or injury, dial 999 for emergency services
If you are already using mental health services
Please contact your care co-ordinator on the number provided to you or if you need help in the evening, weekend or bank holiday call 0800 6444 101.
Email: hpft.spa@nhs.net for non-urgent enquiries
There is a range of self-help information available.
Live webchat service
If you'd prefer to speak online, use the SPA red button. This service is available Monday to Friday, 7.00am to 7.00pm.
Alternative Contacts
Patients can seek help by contacting mental health helpline numbers:
Childline Tel: 0800 1111 via 1-2-1 chat between 7.30am and 3.30am every day.
HOPELINEUK (papyrus): Tel: 0800 0684141 Text: 07786209697 Email: pat@papyrus-uk.org, 10.00am to 10.00pm weekdays, 2.00pm to 10.00pm weekends and bank holidays.
- Samaritans - call 116 123
- Mental Health Helpline (evenings 5.00pm to 9.00am; weekends and Bank holidays): 0143 884 3322
- Mental health crisis line: 020 7263 7070
- SHOUT: text for support in a crisis, Text Shout to 85258
- 24/7 mental health helpline: 0800 644 4101
- In emergency: 999
Most referrals to our services are made by GPs
If you are experiencing mental health problems and need help please speak to your GP (family doctor). They will discuss the issues you are facing and refer you to our services, if appropriate. To register with a GP in your area go to www.nhs.uk
You don’t need to see a GP to refer yourself for some mental health services. Find out more at www.hpft.nhs.uk/services/community-services/nhs-hertfordshire-and-mid-essex-talking-therapies. If you are worried about your mental health and any harm you may cause yourself please contact your practice.
Mental Health Resource Booklet
Whether you are looking for self-help resources to boost your mental health, need a listening ear or emotional support, or are in crisis and need urgent help, Hertfordshire County Council is here to help you find the support you need. Mental Health Resource Booklet here (EXTERNAL PDF LINK)